Your Web Site Probably Sucks
June 6, 2009 -
I was inspired by a post Seth Godin made this morning about being boring. And taking from his theme, your web site probably sucks, too.
Your web site sucks because it’s boring. It doesn’t do anything. It’s nothing more than an online version of your boring brochure.
Would you really expect someone to convert into a sale on your boring web site? Think about it. Imagine you’re a prospect. Now look at your web site. Why would you buy anything from your company?
The problem is, there are no easy solutions. You can’t just flip a switch and be un-boring. It takes a massive amount of effort and dedication to produce an exciting, conversion-crazy web presence.
But, the first step is to realize that your web site probably sucks. What are you going to do about it?
All too often, a web site breaks one of the cardinal rules of web design: Don’t use Comic Sans as your font! Anywhere! Not only is this infamous font found on web sites, it also makes appearances in email signatures, and printed newsletters and brochures. Why is this font so dreadful?
We’re all familiar with Flash – it’s the glitzy and literally flashy presentations and functions that have invaded the Internet. Flash may look nice, but used out of control, can cause some major usability issues. Take for instance the Flash splash page. These splash pages serve as the gateway to the homepage and try to force users to watch a clever animation describing what an organization does. Many hours go into preparing this splash page and the expectation is that it’ll drive visitors right into the web site, eyes wide and excited. The truth, however, is that visitors don’t like these splash pages. They’re annoying. They’re slow. And most importantly, they get in the way. You have a short time in which to catch a user’s attention. Flashy animations are too slow and cumbersome to achieve this goal. Unless the Flash serves to supplement content, you’re going to run into trouble. So always make sure your focus is on good content rather than flashy gimmicks.