Thoughts and Ideas

See our New Offices and Join Us for our 1st Annual Open House & Holiday Party

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Are you in the Washington, D.C., area? Be our guest at our 1st Annual Open House & Holiday Party! We’re opening our new offices to colleagues, clients, and friends. Come and have a drink on us and network with a lot of other area professionals and just all around great people. It all happens on Wednesday, December 14, 2011, from 4-7pm.

This event is not open to the public and you MUST RSVP to be allowed in. You may RSVP on our Facebook page here or also on our website here.

We are expecting a large crowd so please arrive at anytime. There will be plenty of parking nearby if our parking lot gets full. You may want to either arrive right at 4:00 or wait until 5:00-6:00. We will be open from 4:00-7:00 so you don’t have to get here right at 4:00 (there will be plenty to go around, we promise).

We look forward to seeing everyone and wish you a very safe and happy holiday season.

 

The Continuing Myth of the Fold

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There are three words I hear often in client meetings that always make me cringe, three words that need not ever be uttered again–never, ever again. But yet they’re uttered. And I’m still cringing.

Those words: “Above the fold.”

It was a myth that I thought had been debunked and sent to the annals of history, a myth never to be repeated. But every year, even in the high-tech times of 2011, just a year shy of the world’s supposed demise, I still hear the myth.

For those who aren’t familiar with the concept of the fold, it’s a belief that people will pay the most attention to what’s printed on the front page a newspaper. Perhaps that’s still true–I don’t know, I’m not a newspaper publisher–but somehow this belief got translated over to the nets. People believed with conviction that everything on their homepage had to be jammed all the way to the top, that no one would scroll down below. So in the early times of the internet, designers complied and shoved navigation, headlines, links, content, and ads all the way to the top, and you’d look at these websites and think they were about to explode.

But then the debunking process began. Most notably, famed usability expert Jakob Nielsen found in 1997 that, yes, people do scroll down on the homepage. His own words were, “[W]e have seen that most users scroll when they visit a long home page or a long navigation screen.”

And yes, you read that right: 1997. This conclusion was formed almost 14 years ago. Yet the myth still somehow prevails even today.

And if you read that study, you’ll see that the myth was formed in 1994 (maybe not a myth then) out of a recorded behavior of people not understanding the concept of scrolling. That’s because the internet was a brand new thing in 1994–so new that there were more people reading newspapers than there were looking at webpages.

So folks, this is why I cringe whenever I hear those three words, “above the fold.” It’s a concept founded in 1994 that was subsequently debunked in 1997. People do scroll; it’s been studied and confirmed. And yet were now two new decades away and there are still those subscribing to the myth.

Whack-a-Myth

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Another great study on the fold was done by Milissa Taquini at Boxes and Arrows back in 2007 (yes, 10 years after the myth was originally debunked). The basic premise of the article is that people are still scrolling, but there’s also some useful guidance on when the fold is relevant. The best advice from Milissa (and a basic rule of thumb as she notes) is “that for every site the user should be able to understand what your site is about by the information presented to them above the fold.” That doesn’t mean cramming everything at the top; it means just making sure those bare essential items (like who you are and what you do) are instantly visible when someone views the site.

I have a feeling this myth will keep popping its ugly little head up from time to time, and I’ll continue to keep kicking it back down, because that’s all it is: a myth.

We’re Moving!

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That’s right, Cavendo is moving to a new home in a few weeks! While we’re not moving far we are moving up by significantly expanding our headquarters with plenty of room to grow. Look for more announcements as we get closer to our move date but here are the facts:

Our official move date is Monday, November 14, 2011. As of that date we’ll be fully operational in our new headquarters. We are very excited to be the newest business to relocate to Prince William County in Northern Virginia.

Our new address is:

10515 Crestwood Drive
Suite 103
Manassas, Virginia 20109


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Local Website Launches!

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Prince William County is our home, and we love it whenever we get the chance to show off work we’ve done for clients in the area. Today, we’d like to highlight two of our recent projects in more detail: Coles District of Prince William County and Lensis Builders.

Coles District of Prince William County

Coles District is one of the seven magisterial districts of Prince William County. The website features a blue and brown theme uniquely adapted from Prince William County’s official website. The design contextualizes the geographic location of Coles District by subtly incorporating local maps.

Functionally, the site’s content management system streamlines both news and event publishing. The home page features the latest of these two areas, enticing the user to stay abreast of  the district’s happenings. Finally, the website also offers an online means of subscribing to the district’s newsletter and viewing an archive of past editions.

Visit the launched site!

Lensis Builders

Lensis Builders specializes in all aspects of residential home improvement. Lensis needed to re-frame their online content to showcase their work and survey interested home owners. Inspired by the architectural elements of the industry, the website has a vertical navigation and large icon based text links that connect to key conversion opportunities and social network platforms.

Throughout the site, photography from Lensis projects are highlighted above the fold of each page and through section oriented galleries. Several forms were created to empower users to begin thinking about potential projects and share their thoughts with Lensis employees.

The site also features a blog that adds a dynamic layer to the content. With the blog, the site becomes a resource to current and potential clients. It provides a medium for conversation through the comments, an opportunity to share site content to other platforms and new content for search engine crawlers. Behind the scenes, the site is also steeped with organic search engine optimization.

Visit the launched site!

Cavendo & Prince William County

Developing a comprehensive web strategy for our clients is what gives us satisfaction. Headquartered, in a top place for business and job growth, we have projects underway that we cannot wait to share! Stay tuned for our next round of site launch highlights.

Will Internet Explorer (IE) 6 ever die? The end may finally be in sight!

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Microsoft Internet Explorer 6, a web browser developed for the release of Windows XP, is now over 10 years old! Microsoft has officially announced that it will discontinue the support of the aged browser in 2014 and is displaying a countdown of the decreasing numbers of users. If the percentage of users falls below 1% before 2014, support will be ended sooner.

Browser iterations improve security, increase functionality and become more standard compliant to ensure a more accurate display. Ultimately, we here at Cavendo want you to experience the best that the web has to offer! Below you’ll find links for the most popular browsers. Please, take a moment and be sure that your browser of choice is up to date!

Plugins & Browser Related Software

Many browsers by default (or via their settings) have the option to be automatically updated. Unfortunately, every user will not be able to run the latest version of every browser because browser versions are relative to operating systems. However, running the latest version available to you is always a best practice! IE 6 is a huge nuisance for web designers and developers since it doesn’t support a lot of the most modern programming and design approaches. Thankfully a lot of online services and companies are terminating support for IE 6 (we are already up to IE 9 now after all!), so we need to keep the trend going.

Get the most out of your online experience and encourage others to do so as well. Hopefully one day the Internet will be IE6 free!

Evolving With The Web

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In celebration of the third year of Google’s web browser Chrome, Google created an interactive info graphic to chronicle the development of web technologies and browser capabilities. Without a doubt, in just two decades the internet has transformed the timbre of the world’s communication.

Overall, user experience has been steadily improving. From Netscape and Internet Explorer V.1 at dial-up speeds to Mozilla Firefox and Internet Explorer V.9 accessed via fiber-optic and wireless cellular networks — the web now has the capacity to be dynamic, interactive, media rich and aesthetically engaging.

So, what does this mean for my business?

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A Day at The White House for #WHTweetup

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Last Friday would have been a normal day for me at the office, except only a few days earlier I received an invitation to The White House (read how that happened here). Having been invited to the third official White House Tweetup, I didn’t know what to expect when I showed up on Friday morning. Was this going to be like some of the blown-out tweetups with 100+ people or a small (10-20 people) and intimate group. To my pleasant surprise it was the later: we counted about 12 or so of us total. By that time I knew we were going to be part of something special and very exclusive. You’ll hear me repeat this again but I was blown away at the consummate professionalism, punctuality, and thorough communication from the White House staff. (Not just anyone gets to work at The White House, after all.)

First up: The Tour

Anyone can get a tour of The White House through their Congressman or other officials. I’ve heard wait times can be quite high and you have to make your way to Washington, DC, to get a tour. Well, we were bumped right to the top of that list and given access to the full self-guided White House tour upon our arrival. As an added bonus we had our wonderful host, Kori Schulman from the White House New Media team, on hand to guide us through the tour. If you have never been on a tour it’s well worth your time. Even without a host there are countless uniformed Secret Service officers on hand who are very friendly and a wealth of knowledge on the history and nuances of The White House. The tour consists of the East Wing and the Mansion itself (sorry, no West Wing access).

(Thanks @kellyanncollins for taking this pic!)

Meeting with Macon Phillips (@Macon44), White House Director of Digital Strategy

Our first official meeting of the day in the Eisenhower Executive Office Building (EEOB) was with Macon Phillips to learn about the overall strategies the White House is employing in social media. Our discussion was centered around the three digital media strategies the White House employs:

  1. Amplify the President’s message.
  2. Make The White House accessible.
  3. Increase participation in government.

(Thanks @MidyAponte for the tweet summary!)

The most fascinating thing we learned at this meeting? Of the small handful of people who manage the @WhiteHouse Twitter account, there is no approval process to post tweets! That’s right, the President has empowered his digital communications team with the authority to post what they need in real-time without going through unnecessary hoops. If the President of the United States trusts his team to manage the online identities for the most powerful office in the world, then why wouldn’t your business or organization follow suit? I witnessed this several times during the day as tweets were posted by White House staff, including this one from a staffer’s iPhone!

Meeting with Aneesh Chopra (@aneeshchopra), U.S. Chief Technology Officer and Assistant to President Obama for Technology within the Office of Science & Technology Policy

After our lunch break we settled into another conference room at EEOB and moments later Aneesh Chopra appeared for our scheduled meeting. I was personally excited to meet Mr. Chopra since we have many friends in common in my local business community (from his days as Virginia’s Secretary of Technology). We learned a lot in a short amount of time from the nation’s CTO, so much so that I didn’t even have time to take a picture! Here are some of the highlights:

  • The White House is committed to supporting “High Growth Startups” by modernizing and simplifying rules created by the Sarbanes-Oxley Act and SEC to include better support for “crowd funding.”
  • There is a major push for Internet-ready classrooms and broadband across the country. The National Wireless Innovation & Infrastructure initiative is getting a renewed focus to accelerate next generation wireless Internet access to all parts of America.
  • The nation’s CTO and CIO have been ordered by the President to launch the BusinessUSA platform within the next 90 days. The program is designed to provide a portal with one-stop access to all of the essential resources entrepreneurs need to interface with the federal government.
  • The White House is committed to focusing on open innovation as an “impatient convener” to step in where needed to effect progress with science and technology.

Preview of the new “We The People” petition tool coming to the White House website

I’ll be honest, I hadn’t heard of this new tool yet (probably because it hasn’t been released yet) but it looks very compelling. In this age of “e-Government” and breaking down the barriers between citizens and elected officials it can sometimes be difficult to get the attention of the right people. The forthcoming “We The People” product is an online petition tool designed to do just that: break down the barrier and get you right to the top. The concept is really simple: you create an online petition based around an issue that’s important to you. From there you can broadcast to all of your friends and contacts via social networks, email, etc., and gather signatures (online, of course). Once you reach 5000 signatures in the first 30 days you are guaranteed a response from a White House official. We were told most issues that met the threshold would be routed to the appropriate policy officials for follow-up at that point.

So stay tuned and check it out when “We The People” goes live!

Grand finale: Meeting with White House Press Secretary, Jay Carney (@PressSec)

As if we weren’t already having an awesome time at #WHTweetup our demo of We The People was cut off and we were told to gather quickly for the trip to The West Wing. A few elevators and staircases later and we were in the heart of the White House executive offices. As we entered Mr. Carney’s office he quickly admonished my calling him “sir” and we knew this would be a light hearted and informal briefing. We were also joined by Brian Deese, Deputy Director of the National Economic Council, who could answer more of our technical questions on the proposed American Jobs Act (state by state impacts here). The entire premise of our meeting with the Press Secretary (and our entire day overall) was to serve as a follow-up to the President’s speech to a Joint Session of Congress the night before (Thursday, September 8, 2011). Of course as soon as I received my invite I polled my business and Twitter contacts/followers for their questions about the speech and the employment market in general. Thankfully I had received some great questions (along with some of my own) so I was elated as we learned we’d be meeting with the Press Secretary to get a chance to have those questions answered. Not knowing if we’d be joined by hundreds others or a small intimate group (like we ended up with), I came prepared nonetheless.

Keeping with tradition the person sitting generally where the AP sits got the first question. We continued around the room with a range of very good questions with everything from whether the American Jobs Act has a chance of passing to bantering over the lack of a Foursquare venue for the Press Secretary’s office (@JustinHerman from our group challenged Mr. Carney to the mayorship for his own office). I was able to ask a compiled question from myself and my contacts really digging into the specifics of the proposed tax credits, incentives, and other aspects of the jobs bill. I was also concerned (as were many of my contacts) about continued strains on the liquidity market. Here’s what I learned:

  • There are various tax credits that will be available effective upon signing of the American Jobs Act. They consist of:
    • $4000 credit for hiring anyone who has been unemployed for six (6) months or longer.
    • $5600 credit for hiring an unemployed veteran.
    • $9600 credit for hiring a disabled unemployed veteran.
  • The portion of payroll taxes currently at 6.2% will be cut immediately to 3.1% for next year (on the first $5 million in wages in a company).
  • Increases in payroll won’t be subject to payroll taxes. This is a great incentive to give employees a raise and it applies to any taxable wage or benefit.
  • Discrimination against currently unemployed persons will be prohibited. We learned that a lot of employers will just overlook anyone currently unemployed in favor or someone changing jobs.
  • The SBA has seen an increase in lending and there will be a renewed focus to shift those lending dollars and capacity for construction jobs and projects (in line with the President’s push for infrastructure improvements). This will include an increase on SBA bond guarantees as well.
  • The combination of tax credits, SBA increasing guarantees, and government spending on major infrastructure projects ($50 billion will be sent to localities right away at signing) should help to increase liquidity, especially for small businesses.

Overall the White House is looking to employ a few very specific incentives targeted almost exclusively for small businesses (in this context those with a wage base of $5 million or less). I was pleased with what I saw in the proposed jobs bill and feel it gives some short-term stimulus to perhaps take some more risks and speed hiring decisions or capital improvements. We learned that a lot of the incentives passed into law in prior years, currently at risk of expiring, should be renewed as well.

All in all it certainly appears the White House is paying attention to the specific needs of small businesses and entrepreneurs. They are really trying hard to create a better environment to restore confidence, provide access to capital in many ways, and ease regulation and red tape. Having the chance to see the inner workings of our Executive Branch of government gives me renewed confidence in the great country we call home. It was all made possible thanks to a team of very progressive, creative, and consummate professionals at the White House Office of Digital Strategy and New Media, including our amazing host Kori Schulman (thanks Kori!). Stay on the lookout for future White House Tweetups by following The White House twitter account at @WhiteHouse (rumor is there may be a really, really cool Tweetup being planned involving the First Lady!).

“Let’s Make Jobs!”

As a small group of us exited the White House grounds we felt a wave of responsibility to put our new knowledge and connections to use. One of us summed it up in three simple words: “Let’s Make Jobs!” While we all laughed at the spontaneity of it, I couldn’t help but feel empowered and confident in our ability to work through these interesting economic times backed by the nation’s Chief Executive himself thanks to #WHTweetup.

Additional Coverage:

How Twitter Got Me an Invite to The White House

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UPDATE (09/12/2011): Here is my debriefing from my visit to The White House

Everyone seems to have their own interpretation of “how to use Twitter,” but I have one real and very cool personal use: Twitter got me invited to The White House for an official briefing. Thanks to Twitter I’ll be spending all day Friday, September 9, at The White House getting a personal tour and participating in a briefing by White House Press Secretary Jay Carney.

So, how did I pull it off? Earlier this week I noticed a tweet on the official White House twitter account:

Not one to pass up an amazing opportunity like this I quickly went to the website and completed the short and simple form. Aside from name and basic information I had to provide (in 140 characters, no less) a reason why I should be invited. I gave a very simple reason along the lines of being a small business owner and looking forward to the opportunity to bring my concerns directly to the top — those in charge.

Well, late Wednesday afternoon I notice an email pop up in my personal account from an address from the Executive Office of the President. Enclosed?

After submitting the required security information I continued to receive very thorough communications from the White House staff regarding timing, procedures, and what to expect on the briefing day. To my pleasant surprise I was informed to make a day out of it and expect to spend almost the entire day on the grounds at the White House. It seems that the staff is very excited to give us not only a briefing with Press Secretary Jay Carney (@PressSec) but also meet with White House Director of Digital Strategy Macon Phillips (@Macon44) and U.S. Chief Technology Officer Aneesh Chopra (@aneeshchopra).

Looking forward to a fun and productive day at The White House! Follow the action on Twitter on the #WHTweetup hashtag or my timeline at @jarehart!

So, if you were thinking about the value of Twitter, here’s one really good example of how Twitter can open doors for you. This experience only reaffirms what I always have thought about Twitter: it’s simply another communications tool, but so much faster than any other method and it gets you straight to the source.

Twitter’s New “Activity” Feed – Long Overdue

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I logged into my Twitter account recently and noticed some big changes to the links by the default Timeline tab. Notably, “Mentions” is now @username and the Retweet tab is gone instead replaced with the new “Activity” stream. Here’s the official Twitter announcement, but apparently it hasn’t rolled out to everyone quite yet. (I have access to the new pages on my personal account but not @Cavendo just yet.)

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Google Places: Helping Google Help Your Business

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Google’s suite of online services is ever expanding but ignoring its multitude of offerings is not an option for businesses with web presences. The advertising giant’s coveted search algorithm is the golden calf of search engine optimization and profitable first page rankings. Google Places is a public company profile listing with basic business information that can be found via Google Search and Google Maps.

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